This policy explains how Enesco handles information submitted through this website. The site is designed for product discovery, retail inquiries, collector guidance, and general communication about gifts, collectibles, candles, and home fragrance.
Forms may ask for your name, email address, phone number, company, country, product interest, and message. Search forms may process the keywords you enter. We use this information to understand your request and respond with relevant gift support.
Submitted details may be used to reply to inquiries, prepare product suggestions, discuss retail displays, clarify seasonal timing, or improve the usefulness of website content. Enesco does not require sensitive personal information for standard product inquiries.
We keep inquiry information only as long as needed for communication, record keeping, and service improvement. Information may be shared with service providers who help operate the website or support customer communication, subject to appropriate confidentiality expectations.
You may contact Enesco to update submitted information or request that an inquiry record be removed where applicable. Please avoid sending private details that are not needed for a gift or product discussion.